Are Donors Reading your Emails?

  1. Email Subject Lines - Analysis by MailChimp
  2. Internet Explorer 11 Issues
  3. Free DonorSnap Training
  4. Not Using DonorSnap Yet?

Email Subject Lines - Analysis by MailChimp?

How would you rate your emails? Are those open rates lower than you had hoped? Your subject line is a crucial factor in whether or not your email is opened. There are a few things that you can actively do to increase your open rate: test for yourself and review the testing of others.

Below you'll find a link to one of MailChimp's latest blog posts covering the results of their study. This is a great starting point, but don't stop there. Test these techniques in your own newsletters to see whether they hold true for your community.

Read the blog post for yourself. Subject Line Data: Choose Your Words Wisely

Internet Explorer 11 Issues

If you have recently updated Internet Explorer to version 11 or Windows to 8.1 (which includes IE11), you may have noticed that certain parts of DonorSnap (or other websites) do not function as they do in all other browsers. For best performance, we recommend using Chrome as your browser.

If you prefer to continue using IE11, you will need to enable compatibility view for To do this, follow the steps below:

  • Click the gear icon in the upper right corner or the Tools menu
  • Click Compatibility View Settings
  • Type in the text box
  • Click Add and close the screen
  • Refresh your browser and continue using DonorSnap

For more help, visit Microsoft's help page for turning on compatibility view in IE11.

Free DonorSnap Training

DonorSnap is now offering a free training almost every week. The free trainings take place on Wednesdays at 1pm Central Time and the topics range from Getting Started with DonorSnap to advanced features like DataMiner Platinum and Online Forms. The next 4 trainings can be viewed at any time.

Find the link to the training schedule under the Help menu from within DonorSnap:

Upcoming Trainings:

  • December 4th: Getting Started with DonorSnap
  • December 11th: Contribution Statements
  • December 18th: DataMiner Platinum with Contribution Statements

Space is limited so Register Now.

Want to Watch a Past Training?

Each of our weekly trainings are recorded and placed on the DonorSnap Help Site. These trainings are generally available a few hours after the training ends.

See all of the other past trainings on the help site under Training Webinars.

Not Using DonorSnap Yet?

Sign up for one of our free webinar demonstrations to see the software in action.
Ready to be set up with your own database? Get started today!