Try DonorSnap's Integration with QuickBooks Online

  1. QuickBooks Online Integration
  2. New Online Community Forums
  3. Heartbleed Bug Update
  4. Internet Explorer 11
  5. Free DonorSnap Training
  6. Not Using DonorSnap Yet?

QuickBooks Online Integration

The latest integration with QuickBooks Online is live and ready to go. We've added an easy to use interface that takes you through the initial setup of matching your DonorSnap codes to QuickBooks Online using drop down boxes. DonorSnap will automatically check your QuickBooks Online account and show each of your accounts that are eligible to link.

Once you have your codes and accounts linked, you're ready to begin integrating your transactions with QuickBooks Online. Select your donations using up to three criteria: Batch Code, Donation Date, and Accounting Period. The final step allows you to review the transactions and integrate them with the click of one button.

This integration is included in all DonorSnap subscriptions. Only a valid QuickBooks Online account is needed. To learn more, check out the QuickBooks Online Integration Guide found on the help site.

Ready to get started? Send an email to support with your site code to have the integration turned on.

New Online Community Forums

We are always looking for ways to improve the ways that we can support DonorSnap users. We've had many requests for a place where DonorSnap users can connect with each other. So now we have added just that -- the new Online Community Forum!

The new Online Community Forum is a place where you can:

  • Find answers to Frequently Asked Questions
  • Share experiences using donation and event forms
  • Ask for community advice in running specific reports
  • Talk about best practices for donor management
  • Connect with other DonorSnap users as well as the support team

We hope this new community will be another helpful resource for you and and your staff in addition to the help library and support team.

Now that the Community Forums are live, we need your help to get it running. Check it out today and ask a question or share some advice. You'll need to create a user account (this is not your DonorSnap username/password) if you do not already have one in order to post a message.

Go to the DonorSnap Online Community Forums

Heartbleed Bug Update

As you may have already heard, the Heartbleed bug is a vulnerability in a past version of OpenSSL encryption software. DonorSnap does not use OpenSSL to handle its encryption, so it has been unaffected by this bug. Remember that is it always best practice to not reuse passwords. If the password that you use for DonorSnap is not unique, you should take this opportunity to update your password in DonorSnap to be more secure.

Internet Explorer 11 Issues

If you have recently updated Internet Explorer to version 11 or Windows to 8.1 (which includes IE11), you may have noticed that certain parts of DonorSnap (and many other websites) do not function as they do in all other browsers. You may also notice a solid blue screen when visiting the help site instead of any help pages or videos. Because of these issues, DonorSnap does not currently support IE11.

For best performance in DonorSnap, we highly recommend using Chrome as your browser.

Don't have Chrome installed on your computer? Download it here

Free DonorSnap Training

DonorSnap is now offering a free training almost every week. The free trainings take place on Wednesdays at 1pm Central Time and the topics range from Getting Started with DonorSnap to advanced features like DataMiner Platinum and Online Forms. The next 4 trainings can be viewed at any time.

Find the link to the training schedule under the Help menu from within DonorSnap:

Upcoming Trainings:

  • May 7th: Email PDF Acknowledgements
  • May 14th: DataMiner Batch Letters
  • May 21st: Excel Import
  • June 4th: Mass Contact Updates

Space is limited so Register Now.

Want to Watch a Past Training?

Each of our weekly trainings are recorded and placed on the DonorSnap Help Site. These trainings are generally available a few hours after the training ends.

See all of the other past trainings on the help site under Training Webinars.

Not Using DonorSnap Yet?

Sign up for one of our free webinar demonstrations to see the software in action.
Ready to be set up with your own database? Get started today!