Get your Donors' Email Addresses

  1. Updated Feature: Constant Contact Integration
  2. Get Those Email Addresses
  3. Internet Explorer 11
  4. Free DonorSnap Training
  5. Not Using DonorSnap Yet?

Updated Feature: Constant Contact Integration

You won't notice much of a change, since it's mainly behind the scenes, but the Constant Contact integration has been rebuilt using asynchronous technology. That means that you don't have to wait on the processing screen for the transfer to finish. Once you start sending your email list to Constant Contact, you can switch pages and continue working on something else in DonorSnap without interrupting the transfer.

This change also allows for sending much larger lists to Constant Contact. Are you sending 10,000 emails or more to Constant Contact? It might take an hour for Constant Contact to process the list, but the integration can handle it without a problem.

One last note to mention is that Constant Contact still needs time to process your email list once it is sent from DonorSnap. Generally this only takes a few minutes, but the larger the list is, the more time it requires. You can see the status of your list processing on the Constant Contact Activity tab in DonorSnap.

If you are not using Constant Contact yet, you can sign up at donorsnap.constantcontact.com. If you already have an account with Constant Contact and want to learn how to use the integration, check out the help page.

Get Those Email Addresses

Do you have email addresses for all of your contacts in DonorSnap? Dennis recently used a very unique strategy that allowed his organization to personally collect missing email and mailing addresses from their event attendees. Using nametags they were able to discretely notice which attendees had missing information from their database.

Interested in doing the same? Read the full story here to learn how

Internet Explorer 11 Issues

If you have recently updated Internet Explorer to version 11 or Windows to 8.1 (which includes IE11), you may have noticed that certain parts of DonorSnap (and many other websites) do not function as they do in all other browsers. You may also notice a solid blue screen when visiting the help site instead of any help pages or videos. Because of these issues, DonorSnap does not currently support IE11.

For best performance in DonorSnap, we highly recommend using Chrome as your browser.

Don't have Chrome installed on your computer? Download it here

Free DonorSnap Training

DonorSnap is now offering a free training almost every week. The free trainings take place on Wednesdays at 1pm Central Time and the topics range from Getting Started with DonorSnap to advanced features like DataMiner Platinum and Online Forms. The next 4 trainings can be viewed at any time.

Find the link to the training schedule under the Help menu from within DonorSnap:

Upcoming Trainings:

  • March 5th: Pledge Tracking Best Practices
  • March 12th: Online Forms Best Practices
  • March 19th: Mass Entry
  • March 26th: Getting Started with DonorSnap

Space is limited so Register Now.

Want to Watch a Past Training?

Each of our weekly trainings are recorded and placed on the DonorSnap Help Site. These trainings are generally available a few hours after the training ends.

See all of the other past trainings on the help site under Training Webinars.

Not Using DonorSnap Yet?

Sign up for one of our free webinar demonstrations to see the software in action.
Ready to be set up with your own database? Get started today!