New Mass Email Campaigns make it easy to communicate with your entire donor database

  1. New Feature: Mass Email Campaigns
  2. New Feature: Excel Update of Activity Records
  3. Updated Feature: Contact Merge Tool
  4. New Feature: Proximity Reports
  5. New Feature: Copy a DataMiner Platinum Batch
  6. Tips to Start 2018 Well
  7. DonorSnap Blog Updates
  8. Upcoming Free Trainings
  9. Not Using DonorSnap Yet?

We've been working hard to add amazing new features that give you even more bang for your buck! A lot of them have been suggestions that you have made, so thank you for all the feedback and helping us to make DonorSnap better every day.

Mass Email Campaigns

Mass Email Campaigns

This is a big one. Send an email to your entire database or to a targeted email list. Simply build your email list in DataMiner Platinum, write your email, and click send!

This tool was built to supplement any existing email marketing system that you are currently using. It gives you the ability to write emails like you would in your regular email client, but send them to everyone with personalized content. Not only can you send mass emails, but you can also track them. Learn who is opening your emails, clicking on your emails, or is not taking any action at all.

Every database receives access to this tool, but you may need to enable it for your user in order to see it. Each month you can send up to twice as many emails as your subscription contact limit.

Learn more by watching the Mass Email Campaigns Training.

Excel Update of Activity Records

Excel Update of Donation Records

DonorSnap has already been able to import large amounts of new data from spreadsheets into your database. This latest update has added functionality for updating any type of existing record in your database, including donations! Data cleanup will now be a breeze using Excel Update.

Let's say you entered a batch of 200 donations and forgot to include a payment method. Now you can export those donation records along with the DonationIPK (the unique ID number) to Excel, quickly add the payment method for the whole spreadsheet, and then import those changes back into DonorSnap.

Contact Merge Tool (Updated)

Updated Contact Merge Tool

The new and improved Contact Merge tool now makes it easy to combine contact information between two contact records. The old tool only moved the activity records from one contact to another, but it left the actual changes in the contact record up to your manual entry. Those days are long gone with the new interface. DonorSnap will automatically detect the differences between the two contact records and let you choose which field you would like to keep.

Proximity Reports in DataMiner Platinum

Proximity Reports in DataMiner Platinum

Give me all the people that have donated this year within a 20 mile radius of my zip code. Excited? That's exactly what this latest addition does. Use DataMiner Platinum to build proximity reports where you specify a zip code and the distance you would like to search. You'll see this new feature in the Query Builder tab when you add a field line for "Zip/Postal Code" and select "Proximity" as the operator. See an example proximity query.

Copy a DataMiner Platinum Batch

This one is a small change, but it might change your life! Ok, that might be a bit of an exaggeration, but it could save you a lot of time. Do you have a DataMiner Platinum batch that you spent a lot of time creating that you would like to modify while still keeping the original? Now when you create a new batch, you can select an existing batch that you have already created in the "Template" dropdown. This will make an exact copy of your existing batch that you can tweak to your needs without having to start from scratch.

Tips to Start 2018 Well

1. Update your Year End Date to 12/31/2018:

The fields like DonationAmountPriorYear and DonationAmountYTD (year to date) are based on this year end date. Update it by going to Maintenance > Site Setup > Additional Site Options. Watch the help video.

2. Update your password for extra security:

Go to Home > User Settings to update your password or email address. Use a strong, unique password for DonorSnap that you are not already using for another website for maximum security.

3. Clean up your database:

Find your duplicate contacts and clean up your data. Watch the Cleaning Up Your Database Training Webinar.

4. Generate your year end contribution statements

Need a crash course to remind you how to run your contribution statements? Statements can be generated for printing or emailing right from DonorSnap. Watch the Contribution Statements Training Webinar.

DonorSnap Blog: "Common Email Problems" and "What's the difference between a Campaign and Appeal?"

Here is a short preview of the latest posts to the DonorSnap's blog. Read the rest of the blog at

Donor Fatigue - Fact or Fiction?

"Donor fatigue" is when your organization's donors lose interest in your organization over time, and it is accelerated by asking for donations too often. Over time every organization experiences the effect of... Continue reading.

One Organization's Fundraising Event Experience and Evolution

Most organizations hold an annual fundraiser to supplement and augment their operating budget. The nonprofit Malaika Early Learning Center that was started by my wife and I (and the genesis for DonorSnap) is no different. Malaika started in 2003 and we held our first fundraiser in 2009. We thought it might be of interest to share some numbers and chronology of our fundraising experience.
Continue reading the full article...

Free DonorSnap Training

DonorSnap is now offering a free training almost every week. The free trainings take place on Wednesday afternoons and the topics range from Getting Started with DonorSnap to advanced features like DataMiner Platinum and Online Forms. The next 4 trainings can be viewed at any time.

Find the link to the training schedule under the Help menu from within DonorSnap:

Upcoming Trainings:

  • January 31st: DataMiner Platinum Intermediate
  • February 7th: Getting Started with DonorSnap
  • February 14th: Donation Forms
  • February 21st: Recurring Donation Forms
  • February 28th: Event Registration Forms

Space is limited so Register Now.

Want to Watch a Past Training?

Each of our weekly trainings are recorded and placed on the DonorSnap Help Site. These trainings are generally available a few hours after the training ends.

See all of the other past trainings on the help site under Training Webinars.

Not Using DonorSnap Yet?

Sign up for one of our free webinar demonstrations to see the software in action.
Ready to be set up with your own database? Get started today!

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